Words to know

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Behavioral health provider: Professionals who diagnose behavioral health, substance use and intellectual and developmental disabilities conditions and provide treatment.

Health plan: A group of doctors, hospitals and other health care providers. They work together to give you the health care you need. This includes physical health, behavioral health and medicine. To learn more, go to Get answers.

Network: A group of doctors, hospitals and other health care providers who contract with a health plan to give members medical care.

Primary care provider (PCP): A health care provider you choose to give you routine care and refer you to specialists when needed. Your PCP is your family doctor, clinic or other health care provider. Your PCP will help you with your health care needs. They will also coordinate your care with other health providers. To learn more, go to Get answers.

The Eastern Band of Cherokee Indians (EBCI) Tribal Option: A primary care case management entity (PCCMe) created by the Cherokee Indian Hospital Authority (CIHA). It manages the primary care needs of federally recognized tribal members and others who qualify for services through Indian Health Service (IHS) and live in Cherokee, Haywood, Graham, Jackson or Swain County or in a neighboring county of the 5-county region. The EBCI Tribal Option includes care coordination by Vaya Health for conditions such as developmental disability, behavioral health, traumatic brain injury and substance use disorder. The EBCI Tribal Option also provides added services. As a member of the EBCI Tribal Option, you can still get services from any Medicaid or NC Health Choice provider.