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Partners Health Management (Tailored Plan)

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TTY: 1-800-735-2962 (English)
TTY: 1-888-825-6570 (Spanish)
7 a.m. to 6 p.m., Monday through Saturday



  • Mobile app for ages 18 and up to screen for loneliness and depression with connection to call center, referrals to crisis line, and transfer to care team, if needed
  • Up to 2 home-delivered meals per day for up to 2 weeks for members with diabetes, congestive heart failure and other chronic conditions after hospital stay

No extra services.


No extra services.


  • For members ages 0-18 with 2 or more asthma-related emergency department visits in 12 months:
    • Room to Breathe home visit to identify and lower asthma triggers
    • Asthma kit
    • Referrals for home repair programs
    • Follow-up home visit


  • Start Smart for your Baby® program with educational materials, guides, resources and incentives for going to prenatal, postpartum and well child visits

Phone program

  • Cell phone and SafeLink program for free calls from providers, care managers, pharmacies and important family contacts, as funds available
Substance Use Disorder (SUD) recovery

No extra services.

Behavioral health

No extra services.

Alternative healing

No extra services.


  • For ages 18 and up and parent or caregiver of children and teens:
    • Bus passes or gas vouchers, with care manager referral, to access resources such as groceries and exercise in communities with no public transportation
Parent, peer and online support

No extra services.

Chiropractic care

No extra services.

Home-delivered meals

No extra services.

Pain management

No extra services.


No extra services.


No extra services.


  • Healthy food vouchers, with prescription, for members with food insecurity and diabetes, hypertension or obesity
  • Substance Use Disorder (SUD) recovery mobile app with social support network of peers and caregivers plus prevention toolbox and recovery progress tracking