Member resources

Main Content

You can find information and resources here to help you get the health care you need.

Meetings and events: To find meetings and events near where you live, go to Meetings and events.

Health Care Option Guide: All health plans offer the same basic benefits and services. Some health plans also offer added services. View health plans with this Health Care Option Guide.

Member request to move to NC Medicaid Direct or LME-MCO: If you have behavioral health, substance use, intellectual and developmental disability (I/DD) or traumatic brain injury (TBI) support needs, you may ask to move to NC Medicaid Direct, including your Local Management Entity-Managed Care Organization (LME-MCO). Use the Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Beneficiary Form.

Provider request to move to NC Medicaid Direct or LME-MCO: If you are a provider, you may ask for a person to move to NC Medicaid Direct. Use the Request to Move to NC Medicaid Direct (Fee for Service) or LME-MCO: Provider Form.

Eastern Band of Cherokee Indians (EBCI) Tribal Option: If you are a federally recognized tribal member or qualify for services through Indian Health Service (IHS) and live in Cherokee, Haywood, Graham, Jackson or Swain County or in a neighboring county of the 5-county region, you may choose to enroll in the EBCI Tribal Option. As a member of the EBCI Tribal Option, you can still get services from any Medicaid or NC Health Choice provider. Use these resources to learn more:

Other resources: In NC Medicaid Managed Care, you choose a primary care provider (PCP) and health plan. Use these resources to help you choose:

County information

For information about your local Department of Social Services (DSS), select your county below.