Member resources

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You can find information and resources here to help you get the health care you need.

Meetings and events: To find meetings and events near where you live, go to Meetings and events.

Health Plan Choice Guide: All health plans offer the same basic benefits and services. They may also offer added services. View health plans with this Health Plan Choice Guide.

Health plan change request: To request to change your health plan, use the Health plan change request.

Member request to stay in NC Medicaid Direct and LME-MCO: If you have behavioral health, substance use, intellectual and developmental disability (I/DD) or traumatic brain injury (TBI) support needs, you may ask to stay in NC Medicaid Direct, including your Local Management Entity-Managed Care Organization (LME-MCO). Use the Request to stay in NC Medicaid Direct and LME-MCO: Beneficiary form.

Provider request to stay in NC Medicaid Direct and LME-MCO: If you are a provider, you may ask for a person to stay in NC Medicaid Direct. Use the Request to stay in NC Medicaid Direct (Fee for Service) and LME-MCO: Provider form.

Eastern Band of Cherokee Indians (EBCI) Tribal Option: If you are a federally-recognized tribal member or qualify for Indian Health Services (IHS) and live in Cherokee, Haywood, Graham, Jackson or Swain County or in a neighboring county of the 5-county region, you may choose to enroll in the EBCI Tribal Option. As a member of the EBCI Tribal Option, you can still get services from any Medicaid or NC Health Choice provider. Use these resources to learn more:

Other resources: In NC Medicaid Managed Care, you choose a primary care provider (PCP) and health plan. Use these resources to help you choose:

County information

For information about your local Department of Social Services (DSS), select your county below.