Enroll

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Open enrollment starts March 15, 2021. Here are the ways you will be able to choose your primary care provider (PCP) and health plan.

To enroll online, you need to have an NCID account. Select “Get Started” to go to the NCID sign-in page first.

  • If you don’t have an NCID account, select “Register.”
  • If you have an NCID account but don’t know your NCID username or password, select “Forgot Username” or “Forgot Password.” You may have to answer questions or verify through your mobile device to reset your password or unlock your account.

Online

Quick and easy way to enroll

Enroll online using a computer.

Remember, you will need to have your NCID ready in order to link your Medicaid account and enroll.

Mobile app

Quick and easy way to enroll

Enroll from your smart phone (Android or iPhone).

To get the app, search for NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone).

Learn more about the free mobile app at Get answers.

Remember, you will need to have your NCID ready in order to link your Medicaid account and enroll.

Phone

Call us to enroll. The call is toll free. We can speak with you in other languages.

Phone: 1-833-870-5500

(TTY: 1-833-870-5588)

Hours of operation: 7 a.m. to 8 p.m., Monday through Sunday

Mail or fax

Mail your enrollment form to us at:

NC Medicaid
PO Box 613
Morrisville NC  27560

Or fax it to us at 1-833-898-9655.