We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free.

Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com)
Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday.

Or use the chat tool to chat with us online.

For answers to common questions, go to  Get answers.

You can also contact the NC Medicaid Ombudsman if you have questions or problems your health plan or provider could not answer. Call 1-877-201-3750 or visit ncmedicaidombudsman.org.

Get the free mobile app

To get the app, search for NC Medicaid Managed Care on Google Play or the App Store.

Use the app to find and view primary care providers (PCPs) and health plans for you and your family. Learn more about the free mobile app at Get answers.