Contact us
Our call center opens March 1, 2021.
We can help you choose or change your primary care provider (PCP) and health plan. Call us to get answers to your questions about NC Medicaid Managed Care. The call is free. We can speak with you in other languages.
For answers to common questions, go to Get answers.
Health plans
For health plan questions, or to learn more about covered services, contact the health plan.
WellCare
wellcare.com/NC
This health plan is offered statewide.
UnitedHealthcare Community Plan
uhccommunityplan.com/nc
This health plan is offered statewide.
HealthyBlue
HealthyBlueNC.com
This health plan is offered statewide.
AmeriHealth Caritas
amerihealthcaritasnc.com
This health plan is offered statewide.
Carolina Complete Health
carolinacompletehealth.com
Carolina Complete Health is a provider-led entity offered to people who live in these counties: Alamance, Alexander, Anson, Bladen, Brunswick, Cabarrus, Caswell, Catawba, Chatham, Cleveland, Columbus, Cumberland, Durham, Franklin, Gaston, Granville, Harnett, Hoke, Iredell, Johnston, Lee, Lincoln, Mecklenburg, Montgomery, Moore, Nash, New Hanover, Orange, Pender, Person, Richmond, Robeson, Rowan, Sampson, Scotland, Stanly, Union, Vance, Wake, Warren, Wilson.
The Eastern Band of Cherokee Indians (EBCI) Tribal Option
EBCITribalOption.com
The EBCI Tribal Option is for people who are federally-recognized tribal members or qualify for Indian Health Services (IHS) and live in Cherokee, Haywood, Graham, Jackson or Swain County or in a neighboring county of the 5-county region.
Other resources
Medicaid Contact Center
Phone: 1-888-245-0179
Website: medicaid.ncdhhs.gov/contact
North Carolina Medicaid Application
Website: medicaid.ncdhhs.gov/medicaid/get-started/apply-for-medicaid-or-health-choice