Contact us
Our call center opens March 1, 2021.
We can help you choose or change your primary care provider (PCP) and health plan. Call us to get answers to your questions about NC Medicaid Managed Care. The call is free. We can speak with you in other languages.
For answers to common questions, go to Get answers.
Health plans
For health plan questions, or to learn more about covered services, contact the health plan.
WellCare
wellcare.com/NC
UnitedHealthcare Community Plan
uhccommunityplan.com/nc
HealthyBlue
HealthyBlueNC.com
AmeriHealth Caritas
amerihealthcaritasnc.com
Carolina Complete Health
carolinacompletehealth.com
Carolina Complete Health is offered to people who live in these counties: Alamance, Alexander, Anson, Bladen, Brunswick, Cabarrus, Caswell, Catawba, Chatham, Cleveland, Columbus, Cumberland, Durham, Franklin, Gaston, Granville, Harnett, Hoke, Iredell, Johnston, Lee, Lincoln, Mecklenburg, Montgomery, Moore, Nash, New Hanover, Orange, Pender, Person, Richmond, Robeson, Rowan, Sampson, Scotland, Stanly, Union, Vance, Wake, Warren, Wilson.
The Eastern Band of Cherokee Indians (EBCI) Tribal Option
The EBCI Tribal Option is for people who are federally recognized tribal members or qualify for Indian Health Services (IHS) and live in Cherokee, Haywood, Graham, Jackson or Swain County or in a neighboring county of the 5-county region.
Other resources
Medicaid Contact Center
Phone: 1-888-245-0179
Website: medicaid.ncdhhs.gov/contact
North Carolina Medicaid Application
Website: medicaid.ncdhhs.gov/medicaid/get-started/apply-for-medicaid-or-health-choice