About the data

Main Content

The information on the Medicaid and NC Health Choice Provider and Health Plan Lookup Tool is constantly changing. Use this webpage to better understand where the information comes from, how it is displayed in the results, and how often it may change.

We update the Medicaid and NC Health Choice Provider and Health Plan Lookup tool daily. We update data for:

  • NC Medicaid Direct
  • The Eastern Band of Cherokee Indians (EBCI) Tribal Option
  • WellCare
  • UnitedHealthcare Community Plan
  • Healthy Blue
  • AmeriHealth Caritas
  • Carolina Complete Health

We use data from the NC Medicaid Providers enrollment record. If there is a change to the record:

  • Providers must update their data within 30 days of the change.
  • Health Plans must update their data within 10 days of the change.
  • Once a change is processed, we update this website within 5 business days.

Health Plans and providers may choose to work together only at certain locations. Depending on your search, you may get different results.

To learn more, go to Get answers.